Frequently Asked Questions
Everything you need to know about planning your perfect event with Luna.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. We also offer expedited shipping options at checkout for last-minute event needs.
Can I return unused items after my event?
Yes, we accept returns on unused and unopened items in their original packaging within 30 days of purchase. Please note that return shipping costs are the responsibility of the customer.
Do you offer bulk discounts for large weddings?
Absolutely! We offer tiered wholesale pricing on many of our products, including chair covers, tablecloths, and napkins. Discounts are automatically applied at checkout based on quantity.
Are your linens commercial grade?
Yes, our linens are designed for both home use and professional event rental standards. They are made from high-quality, durable fabrics intended to withstand multiple washes.
Can I request fabric samples before placing a large order?
We understand color matching is vital. You can purchase individual swatches or single items to ensure the color and texture meet your requirements before committing to a bulk order.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.